Terms & Conditions

Azvex Brewing Company Ltd — B2B Terms & Conditions of Sale

Last updated: 27th April 2026

These Terms & Conditions (“Terms”) apply to all sales of products by Azvex Brewing Company Ltd (“Azvex”, “we”, “us”, “our”) to business, wholesale, or trade customers (“the Customer”, “you”).
By placing an order with us, you agree to these Terms.

These Terms supersede any previous agreements unless otherwise stated in writing.

1. Company Information

Azvex Brewing Company Ltd
Unit 16 King Edward Rise
Gibraltar Row
Liverpool
L3 7HJfcour
United Kingdom

Companies House Registration Number (CRN): 12606550
VAT Number (VRN): 356994440

Contact us at:
📧 [email protected]

2. Eligibility & Licensing

Orders are accepted on the basis that the Customer:

  • is a licensed premises, distributor, wholesaler, or legitimate business purchasing for trade use;
  • has the legal right to purchase and store alcohol;
  • ensures staff receiving goods are 18+.

Age verification may be required on delivery.

3. Orders & Contract Formation

  • A quotation or price list does not constitute an offer.
  • Orders placed by the Customer are an offer to purchase goods.
  • A contract forms only when we issue an order confirmation, invoice, or ship goods.
  • We reserve the right to refuse orders, including where accounts are overdue or stock is limited.

4. Pricing, Payment & Delivery Charges

4.1 Prices

All prices:

  • exclude VAT unless stated otherwise;
  • exclude delivery charges unless specified;
  • may be updated without notice except for confirmed orders.

4.2 Payment Terms

Payment terms must be agreed in advance and confirmed by Azvex prior to order acceptance. Available terms are:

  • Pro forma — full payment required prior to dispatch; or
  • Credit account — subject to approval by Azvex and operated via Direct Debit only.

Where a credit account is granted:

  • Payment must be made in accordance with the agreed credit terms and payment schedule.
  • The Customer is responsible for ensuring sufficient funds are available to meet Direct Debit collections.

4.3 Failure to Pay / Withdrawal of Credit

If:

  • a Direct Debit payment fails; or
  • payment is missed, late, or defaults on more than one occasion;

we reserve the right, at our sole discretion, to:

  • immediately withdraw credit facilities;
  • require all outstanding balances to be settled immediately; and
  • revert the Customer to pro forma payment terms for all future orders.

4.4 Late Payment

We reserve the right to charge interest and recover costs under the Late Payment of Commercial Debts (Interest) Act 1998, including:

  • statutory interest; and
  • reasonable debt recovery costs.

We may also suspend or refuse further orders until all outstanding balances are cleared.

4.5 Quantity Requirements

Cans MUST be purchased in full-item increments.

  • 24 × 440ml Can Case = 1 full item
  • 12 × 440ml Can Case = 0.5 item
  • 1 × Keg = 1 full item

All orders must be rounded to full-case equivalents for order acceptance and delivery charge calculations.

4.6 Delivery Charges

Delivery costs are as follows:

  • £5 per item
  • FREE DELIVERY on orders of £900+ (ex VAT)
  • Max Delivery Charge £50

Charges may vary for remote/offshore locations.

5. Delivery

5.1 Couriers

We use:

  • DPD – canned products
  • Royal Mail – small items
  • DX – consignments with kegs

We reserve the right to select the appropriate courier based on the order.

5.2 Delivery Areas

We deliver throughout the UK and Northern Ireland.
Surcharges apply to Highlands, Islands, and remote locations.

5.3 Dispatch Schedule

We aim to dispatch orders placed:

  • Before 1pm Monday–Thursday — same day where possible
  • After 1pm Monday–Wednesday — next working day
  • After 1pm Thursday — dispatched Monday

No orders dispatch on Fridays, weekends, or bank holidays.

5.4 Delivery Times

Delivery timeframes are an aim, not a guarantee.
We are not liable for delays caused by couriers or other external factors.

Some deliveries may require a booked time window.

5.5 Inspection on Delivery

The Customer must:

  • inspect goods immediately on receipt;
  • report any shortages, damage, or errors immediately on receipt to both Azvex and the courier.

We are not liable for any issues reported later.

Signing “unchecked” may invalidate claims.

6. Returns, Replacements & Quality Issues

6.1 Damaged or Incorrect Goods

You must contact us immediately upon receipt if any goods:

  • are damaged;
  • have been delivered incorrectly;
  • are missing.
  • show signs of leakage or ullage.

The Customer must:

  • inspect all goods at the point of delivery;
  • clearly note any issues with the courier at the time of delivery where applicable;
  • provide photographic or video evidence where requested.

6.2 Ullage (Damaged / Leaking Product / Quality Issue)

In the case of ullage:

  • The Customer must complete and submit the Azvex Ullage Form in full;
  • All information must be accurate, complete, and submitted promptly;
  • The Customer must follow any additional instructions provided by Azvex, which may include:
    • retaining damaged stock;
    • providing further evidence;
    • returning goods;
    • allowing collection or inspection.

No ullage claim will be accepted unless:

  • the ullage form has been completed correctly; and
  • all requested supporting information has been provided.

Failure to follow this process may result in the claim being rejected.

6.3 Product Handling

6.3.1 Storage & Handling

Once goods are delivered:

  • responsibility for storage, handling, and dispense lies entirely with the Customer.

We are not liable for issues caused by:

  • incorrect temperature
  • poor storage conditions
  • contamination
  • unsuitable gas or pressure
  • incompatible dispense equipment

6.3.2 Re-tapping / Movement

We are not responsible for problems where products:

  • have been tapped, untapped, and re-tapped;
  • have been moved after tapping;
  • have been connected to unsuitable systems.

6.3.3 Specialist Dispense Setups

Some products require specialist dispense setups.

The Customer must ensure they have:

  • compatible equipment;
  • appropriate serving systems;
  • trained staff before ordering.

We are not liable for:

  • inability to dispense certain beers (e.g., high-fruit or thick products);
  • not following instructions on packaging and/or order confirmations.
  • loss or wastage caused by unsuitable dispense systems.

6.4 Damaged Cans

In the case of damaged canned product:

  • the full contents of the affected order must be returned;
  • returns must be made in accordance with instructions provided by Azvex;
  • no refund or replacement will be issued until goods have been received and inspected.

6.5 General Conditions

If issues are not reported immediately upon receipt, we are unable to offer:

  • replacements;
  • refunds;
  • credit notes.

We reserve the right to reject any claim where:

  • goods have not been inspected at delivery;
  • damage has occurred after delivery;
  • the reporting procedure has not been followed.

7. Title & Risk

  • Title transfers only after full payment is received.
  • Risk transfers to the Customer upon delivery.
  • Until paid in full, we may reclaim goods at the Customer’s cost.

8. Cancellations & Unwanted Goods

B2B purchases do not fall under consumer cancellation rights.

Therefore:

  • Orders cannot be cancelled after dispatch.
  • We do not accept returns of unwanted/surplus items.
  • Special-release allocations cannot be cancelled.

9. Liability

To the extent permitted by law:

  • We are not liable for indirect, economic, or consequential losses.
  • We are not responsible for beer quality once mishandled or incorrectly dispensed.
  • Total liability is limited to the invoiced value of the affected goods.

Nothing limits liability for:

  • death or personal injury due to negligence;
  • fraud;
  • anything that cannot legally be excluded.

10. Force Majeure

We are not liable for delays or failure to deliver due to events beyond our control, such as:

  • courier disruption
  • shortage of materials
  • equipment failures
  • strikes
  • extreme weather
  • supplier issues

11. Governing Law

These Terms are governed by the laws of England & Wales.
Disputes will be handled exclusively by the courts of England & Wales.